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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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Keith Sessions

October 20, 2026

5 out of 5 rating by Keith Sessions
"After experiencing a botched windshield replacement, Rachel Slinkard went above and beyond to get me reimbursement for additional expenses I incurred to get the windshield and damaged sensor replaced. All works properly now. Her excellent customer service shines favorably on State Farm snd keeps me as a loyal customer."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Colleen K (CK)

October 14, 2026

5 out of 5 rating by Colleen K (CK)
"Family members have been long time satisfied customers of the Amber Dean Agency, I finally made the move to join them. I have always been pleased with very pleasant and efficient help when I did call the office while looking for help with family members needs. As a family we have used Home, Auto, and Life policies and been very satisified."
We responded:
"Hi Colleen, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Amber Dean’s team.  Please reach out to us if any questions come up!  - Amber Dean’s Insurance Team "
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Brenna Bechtold

October 9, 2026

5 out of 5 rating by Brenna Bechtold
"Theresa is very friendly and went above and beyond to get me a competitive rate!"
We responded:
"Thanks so much for the great review! We’re thrilled to hear you had such a positive experience with our insurance team here in Portland. "
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Adam Kabel

October 7, 2026

5 out of 5 rating by Adam Kabel
"If you want an agent you can truly trust, Theresa Crall is the one. She brings a rare level of personal care and dedication to the insurance industry. Theresa took the time to review my existing coverage with USAA, found areas where I could save money, and ensured I was properly protected. She is patient, kind, and incredibly thorough. Working with her and her team at State Farm has been an absolute pleasure, and I am so grateful for her outstanding service!"
We responded:
"Thank you so much for the 5 stars, Adam! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Kylan Roberts-taylor

October 7, 2026

5 out of 5 rating by Kylan Roberts-taylor
"Makyla was verry helpful while looking for my new vehicle runing numbers to get rates and figure out my budget and have been verry patient with me on geting paper work for the discounts on my rate verry supportive team and helped a lot!"
We responded:
"Kylan, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Amber Dean and Team "
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alberto Lucas

October 6, 2026

5 out of 5 rating by alberto Lucas
"I was insured through GEICO for 5 years and my rates just kept going up, I decided it was time to change insurance provided and I landed on this State Farm office. After making my initial quote I was contacted by Makayla, she made every step of the process easy and kept me informed through out it all. The best part of this experience was the customer service, it didn’t feel like at any time that I was being read a script everything felt genuine and fluid. I would recommend this State Farm office to any of my family and close friends and as well to Makayla

If I could could give more then 5 start I would"
We responded:
"Thank you so much for your kind review, alberto!  If you need insurance assistance, we are just an email or call away! - Amber Dean, your State Farm Agent   "
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Jeffrey Fallau

October 1, 2026

5 out of 5 rating by Jeffrey Fallau
"They were very helpful, kind, and understood exactly what I needed immediately."
We responded:
"Jeffrey, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Portland insurance team is always here and happy to help. "
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Sarah Bevilacqua

September 24, 2026

5 out of 5 rating by Sarah Bevilacqua
"This office has exemplary staff. I had about 10 questions and called 3 different times. Was always greeted by a pleasant and helpful young woman named Rachel. Patient and thorough in her responses. Seek them out for great customer service!"
We responded:
"Sarah, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Cheri Bashore

September 20, 2026

5 out of 5 rating by Cheri Bashore
"I am always able to get in touch with my insurance agent, Amber Dean! Every time I run into an issue, she is willing to help me figure out a solution quickly and cost effectively! Thank you for being my insurance agent, my hubby and I are pleased with your service!"
We responded:
"Thank you for the 5-star review of Amber Dean’s team - we really appreciate your kind words! "
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Sara Diehl

August 30, 2026

5 out of 5 rating by Sara Diehl
"Theresa helped me add Renter’s Insurance onto my existing auto plan which gave me a discount on my auto insurance!!!! She was so sweet and easy to talk to!"
We responded:
"Sara, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Stephen Goff

August 21, 2026

5 out of 5 rating by Stephen Goff
"I had started to check for a better price in January. Amber's office followed up with me next cycle. Great people, no hard sell, no foolish games.
My other insurance will be moving soon."
We responded:
"Thanks so much for the fantastic rating, Stephen! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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DeWitt

August 19, 2026

5 out of 5 rating by DeWitt
"I had a great and wonderful experience getting insured by Makayla!!!!"
We responded:
"Thank you so much for your kind review, DeWitt!  If you need insurance assistance, we are just an email or call away! - Amber Dean, your State Farm Agent   "
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Ashton Roberts

August 18, 2026

5 out of 5 rating by Ashton Roberts
"Very helpful had good costumer service and i appreciate them getting me a good deal"
We responded:
"Thank you so much for the 5 stars, Ashton! We truly appreciate your feedback and are always happy to help whenever you need us. "
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D H

August 17, 2026

5 out of 5 rating by D H
"This entire office is Amazing!Theresa is my agent and is absolutely a blessing with a killer karaoke voice! 10/10 Definitely would recommend these guys for any of your insurance needs!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Amber Dean’s team. "
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Anthony Separovich

August 6, 2026

5 out of 5 rating by Anthony Separovich
"Can’t say enough good things about Makayla. Every question got a same-day answer, and she took the time to make sure we understood our home and car coverage instead of just rushing us through paperwork. That kind of service is rare. If you’re shopping for insurance, ask for her."
We responded:
"Thank you for the 5-star review of Amber Dean’s team - we really appreciate your kind words! "
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Stephanie Carey

July 30, 2026

5 out of 5 rating by Stephanie Carey
"I have worked with Rachel on numerous occasions and find her to be friendly, professional, very knowledgeable, and extremely helpful. She has saved me from myself on numerous occasions to which I am very grateful"
We responded:
"Thank you Stephanie! We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we were able to help!"
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jonathan hankins

July 29, 2026

5 out of 5 rating by jonathan hankins
"I called to have a bill explained to me, make changes to my policy, and update a payment. (You know, really fun stuff.) Ended up having a good laugh, an adhd induced conversation about plants, and a new friend. Almost forgot the initial purpose of the call."
We responded:
"Thank you for the 5-star review, Jonathan! We’re proud to serve the Portland community and truly appreciate your support. So happy we were able to relate and connect in an authentic way, that's what we are about!"
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Rick Riedesel

July 29, 2026

5 out of 5 rating by Rick Riedesel
"I have always had a very good experience when I call about anything. Very fast in connecting and all my questions answered. Very professional and extremely knowledgeable."
We responded:
"Thank you so much for your kind review, Rick!  If you need insurance assistance, we are just an email or call away! - Amber Dean, your State Farm Agent   "
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H J

July 10, 2026

5 out of 5 rating by H J
"Theresa is a fantastic agent. She was a joy to work with and went advice and beyond."
We responded:
"Thank you so much for the 5-stars, H! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Amber Dean’s Team anytime."
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Abdalhai Abdul Samad

July 9, 2026

5 out of 5 rating by Abdalhai Abdul Samad
"Stayed with Amber and her team for 3 policies, very responsive and friendly team ! Thanks for your service!"
We responded:
"Abdalhai, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Jenice Ackerman

July 3, 2026

5 out of 5 rating by Jenice Ackerman
"Theresa was amazing and made everything so easy plus she was very personalable definitely recommended"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Amber Dean’s Team here in Portland . "
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Christian Harris

July 2, 2026

5 out of 5 rating by Christian Harris
"I was with Progressive before and honestly wasn't sure switching would be worth it, but reaching out to Theresa at State Farm changed my mind fast. She called me, walked me through everything, and bundled my auto and renters insurance. Ended up saving me a good chunk of money and got me even more coverage than what I was already paying for with Progressive.
She was so easy to talk to and made the whole process simple, never felt rushed or confused about what I was signing up for. Personable, professional, and genuinely cared about finding the right fit for me instead of just making a sale.
I'd recommend State Farm to anyone, but especially Theresa. She's the kind of rep everyone hopes to get when dealing with insurance."
We responded:
"Christian, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Amber Dean’s Team—we are always here to help!"
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kirsten stirewalt

July 1, 2026

5 out of 5 rating by kirsten stirewalt
"Jessica went above and beyond!All of the State Farm Employees have been incredibly kind, friendly, patient and so informative! 😊👍🏼🎉🎉🎉⭐⭐⭐⭐⭐⭐⭐⭐⭐🩷❤️🩷 Thank you State Farm💝💐🙋🏼Amber Dean has also been incredible!👍🏼🎉🎉🎉🎉⭐⭐⭐⭐⭐⭐⭐💯%Excellent !"
We responded:
"Kirsten, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Amber Dean’s Team!"
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Jerie Roeder

June 24, 2026

5 out of 5 rating by Jerie Roeder
"Teresa was wonderful she was able to get truck ins right away for me . She was a delight to work with . It was so nice to talk to a real person instead of a machine. Thank you so very much"
We responded:
"Thank you for taking the time to leave such a great review, Jerie. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Suseth Arceo

June 22, 2026

5 out of 5 rating by Suseth Arceo
"Rachel has been always helpful. Always willing to help and assist every time I have a question."
We responded:
"Suseth, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "