State Farm® Insurance Agent Amber Dean
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kelsey Lyons
June 5, 2026
5
out of
5
rating by Kelsey Lyons
"Rachel was incredibly helpful and friendly! She helped me relocate my renters insurance within minutes."
We responded:
"Thank you for the 5-star review, Kelsey! Here on State Farm Agent Amber Dean’s Team, we are proud to serve our community and appreciate your recognition. "
Ryon Slaughter
June 4, 2026
5
out of
5
rating by Ryon Slaughter
"Rachel’s help comparing quotes made my decision easy."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Amber Dean’s Team. "
Angela Olson
May 27, 2026
5
out of
5
rating by Angela Olson
"Super easy, great service and way better rate than progressive inspite of me having been with them for 5 years with no accidents or tickets."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Amber Dean’s Team. "
heather cahill
May 21, 2026
5
out of
5
rating by heather cahill
"Rachel was amazing to work with and she provided us with a wonderful quote that we accepted immediately! She listened to our concerns and provided us with a policy that was perfectly tailored to meet our needs. Highly recommend."
We responded:
"Thank you for your kind review of State Farm Agent Amber Dean’s Team. We appreciate it!"
Steven Evans
May 20, 2026
5
out of
5
rating by Steven Evans
"Rachel was awesome - she was extremely thorough, friendly and helpful during our call. I really appreciate the time that she took to explain everything and update me on our plan!"
We responded:
"Steven, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Dakota Sacket
May 20, 2026
5
out of
5
rating by Dakota Sacket
"Theresa helped me out a lot"
We responded:
"Dakota, thank you for your wonderful review of State Farm Agent Amber Dean’s Team!"
Joe Schulthise
May 12, 2026
5
out of
5
rating by Joe Schulthise
"I came to pay my renter's insurance. It was great meeting Rachel whom I dealt with over the telephone. Rachel was full of positivity so that made a wonderful day even more wonderful!"
We responded:
"Joe, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Amber Dean’s Team is just a call or email away!"
Stumpytoe
May 11, 2026
5
out of
5
rating by Stumpytoe
"Rachel really helped me with a clerical error. I appreciated the excellent customer service!"
We responded:
"Thank you for the amazing review! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
travis h
April 24, 2026
5
out of
5
rating by travis h
"Theresa was super helpful and friendly, she also saved me money. THANK YOU!"
We responded:
"travis, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Amber Dean’s Team is just a call or email away!"
Christina C
April 22, 2026
5
out of
5
rating by Christina C
"I worked with Theresa during a really stressful time in my life, and she made everything so much easier than I expected. I needed to get renters insurance set up, and she walked me through everything in a way that actually made sense without making me feel overwhelmed or taken advantage of. She was really patient with me, answered all my questions, and just had a very calming and reassuring vibe the whole time. I also never felt pressured, which was nice. You can tell she genuinely cares about helping people. I’m really grateful I worked with her and would absolutely recommend her to anyone looking for someone knowledgeable, responsive, and easy to trust."
We responded:
"Wow, thank you for the 5-star review, Christina! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Monica McCune
March 23, 2026
5
out of
5
rating by Monica McCune
"Very good experience with Amber Dean State Farm office. They get to know you, not just a random agent on the phone when calling another company. I am a new to State Farm but so far, I am impressed."
We responded:
"Thanks for the 5-stars, Monica! We appreciate your feedback and support and look forward to working with you!"
Mandi McCutchen
November 8, 2025
5
out of
5
rating by Mandi McCutchen
"Amber is honest, hard-working, and very helpful with all your insurance needs."
We responded:
"Mandi, thank you for recognizing our efforts! We appreciate you taking the time to share your experience. "
Kristen Marshall
November 8, 2025
5
out of
5
rating by Kristen Marshall
"Amber is a class act! I could not recommend someone more to handle all your insurance needs."
We responded:
"Thank you Kristen for taking the time to leave us a wonderful review! It's a pleasure to have the opportunity to help our customers! We appreciate your business!"
Caryn Millar
October 24, 2025
1
out of
5
rating by Caryn Millar
"This place is absolutely horrible. Do not go with them. I have been with Statefarm for 24 years and not until I switched to this agency did I have the worst experience of my life. From several policy coverage errors, to getting several calls asking me where my vehicle was after an accident when it’s their tow company was the one that towed my vehicle after the accident, to finding out they had my vehicle vin number wrong and then telling me they weren’t sure if they were going to cover the accident I was in, to now billing issues and taking several months to get my home owners policy corrected. It’s impossible to trust them. Their lack of accountability and unwillingness to put the customer first is not worth it. They don’t even deserve 1 star. Save yourself the time and worry and go with someone else."
We responded:
"Thank you for sharing your feedback, Caryn. We genuinely value you as a customer and understand how disappointing it must be to feel that the outcome of your concerns did not meet your expectations. We pride ourselves on providing excellent customer service, and I know my team has been working closely with you over the past several weeks to find a resolution and keep you informed throughout the process. As we discussed, while our office serves as your advocate, the final outcomes depend on other parties and departments within the company. We are sorry that this situation did not result in the outcome you had hoped for, and I want to assure you that we remain committed to hearing and addressing your concerns. If there is anything more we can do to assist you, please don’t hesitate to reach out."
Catherine Sanford
October 24, 2025
5
out of
5
rating by Catherine Sanford
"Amber Dean is such a delight! She made the process of switching from 1 insurance company to another. This was so easy & half the price I was paying. She makes you feel at home through the whole process! I would 100 percent recommend her to anyone! ❤️"
We responded:
"Hi Catherine! Thank you for the fantastic rating! I'm happy to know that you had a positive experience with our office. It was such a pleasure working with you! If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Andrea Gillman
September 26, 2025
5
out of
5
rating by Andrea Gillman
"I got the pleasure to work with State Farm: Amber Dean..Makayla Reinhard is the best she was very very kind walked me through everything and was super patient if you need great insurance please use Amber Dean and talk to Makayla Reinhard.. the best !!!"
We responded:
"Hi Andrea! Thank you! I'm glad Makayla could assist you so well. Her excellent communication and kindness are truly valued in our office. It was a pleasure assisting you today! If you need any further assistance, we're always here to help and thank you for your business! - Amber Dean - State Farm Insurance Agent, Portland, OR"
Astrid Canete
September 11, 2025
5
out of
5
rating by Astrid Canete
"Makayla has wonderful customer service."
We responded:
"Hi Astrid, Thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Samuel Ferguson
August 29, 2025
5
out of
5
rating by Samuel Ferguson
"I've been a client of Amber Dean's office for over ten years now, and they have always delivered prompt and professional service. Makayla helped my girlfriend and I bundle our Auto and Renters insurance, and provided exceptional customer service with amazing communication. I would easily recommend this office for your insurance needs!"
We responded:
"Hi Samuel! Thank you so much for your kind words and for taking the time to leave us such a stellar review! We truly love what we do, and we are thankful that Makayla had the opportunity to work with you to build a policy that fits your needs. We look forward to continuing to work with you for many years to come!"
Cody Blaylock
August 29, 2025
5
out of
5
rating by Cody Blaylock
"Everyone is always very helpful and prompt at answering questions. Also, no less important, everyone I have interacted with is friendly and pleasant to deal with 🥳"
We responded:
"Cody, wow! Thank you so much for your fantastic review! We’re thrilled to hear that we could provide excellent service and make your experience a positive one. Your kind words truly mean a lot to us, and we sincerely appreciate your support. Please know that we’re always here to help if you need anything in the future!"
Janice Gustafson
May 8, 2025
5
out of
5
rating by Janice Gustafson
"Excellent response & service as always."
We responded:
"Thank you, Janice, for your wonderful feedback! I'm happy to know that you consistently receive excellent service from our office. If you ever have any questions or need further assistance, feel free to reach out. We're here to help!"
John Peterson
April 10, 2025
5
out of
5
rating by John Peterson
"Just a very solid agency. The staff are very helpful."
We responded:
"Thank you, John, for your wonderful feedback! I'm glad to know that you found our team helpful!"
MRE Transactions
February 11, 2025
5
out of
5
rating by MRE Transactions
"Sabrina helped me get a lower rate & better coverage! She made the switching process so easy, thanks for lovely, money saving surprise Sabrina!!"
We responded:
"I'm glad to hear that Sabrina was able to assist you in securing a lower rate and better coverage! It's wonderful that the switching process was smooth and easy for you. We're grateful for your feedback and are here to help with any future insurance needs or questions. Thank you for choosing us!"
maria miller
January 28, 2025
5
out of
5
rating by maria miller
"Ask and you shall receive!! I have had no issues with anything with this company they have went above and beyond to make sure all my insurance coverage was taken care of Thank you !!"
We responded:
"Maria, thank you so much for your wonderful review! I'm glad to know that our team has been able to meet your needs and go above and beyond in taking care of your insurance coverage. Your satisfaction is our top priority, and we appreciate your trust in us. If you ever need anything else, feel free to reach out. - Amber Dean - State Farm Insurance Agent, Portland, OR"
Craig
January 21, 2025
5
out of
5
rating by Craig
"Punctual and extremely pleasant to speak with. She was very friendly."
We responded:
"Glad you enjoyed our service, Craig. If you have questions or need help, let us know. We're here for you!"
Steve Carns
January 10, 2025
5
out of
5
rating by Steve Carns
"I was with Amber Dean for a year and they raised my rates by $240 a year. I asked them why and they told me that it was a state wide thing. I spoke with several other clients and their rates were not going up. I have no tickets or accidents. I called around and got a great deal through Costco. Saving $900 a year. I feel like I was dealing with Comcast. Raise your rates after a year and they hope you won't notice."
We responded:
"Hi, Steve. We’re so glad you took the time to provide us with feedback. We try our best to provide exceptional customer service and if we fall short, we’d love the opportunity to remedy this situation. Please reach out to our office at any time."