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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Catherine Sanford

June 9, 2026

5  out of  5
rating by Catherine Sanford
"Amber Dean is such a delight! She made the process of switching from 1 insurance company to another. This was so easy & half the price I was paying. She makes you feel at home through the whole process! I would 100 percent recommend her to anyone! ❤️
Rachel was great too! They are always trying to find discounts. So nice."
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Kelsey Lyons

June 5, 2026

5  out of  5
rating by Kelsey Lyons
"Rachel was incredibly helpful and friendly! She helped me relocate my renters insurance within minutes."
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Ryon Slaughter

June 4, 2026

5  out of  5
rating by Ryon Slaughter
"Rachel’s help comparing quotes made my decision easy."
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Angela Olson

May 27, 2026

5  out of  5
rating by Angela Olson
"Super easy, great service and way better rate than progressive inspite of me having been with them for 5 years with no accidents or tickets."
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heather cahill

May 21, 2026

5  out of  5
rating by heather cahill
"Rachel was amazing to work with and she provided us with a wonderful quote that we accepted immediately! She listened to our concerns and provided us with a policy that was perfectly tailored to meet our needs. Highly recommend."
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Steven Evans

May 20, 2026

5  out of  5
rating by Steven Evans
"Rachel was awesome - she was extremely thorough, friendly and helpful during our call. I really appreciate the time that she took to explain everything and update me on our plan!"
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Dakota Sacket

May 20, 2026

5  out of  5
rating by Dakota Sacket
"Theresa helped me out a lot"
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Joe Schulthise

May 12, 2026

5  out of  5
rating by Joe Schulthise
"I came to pay my renter's insurance. It was great meeting Rachel whom I dealt with over the telephone. Rachel was full of positivity so that made a wonderful day even more wonderful!"
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Stumpytoe

May 11, 2026

5  out of  5
rating by Stumpytoe
"Rachel really helped me with a clerical error. I appreciated the excellent customer service!"
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travis h

April 24, 2026

5  out of  5
rating by travis h
"Theresa was super helpful and friendly, she also saved me money. THANK YOU!"
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Christina C

April 22, 2026

5  out of  5
rating by Christina C
"I worked with Theresa during a really stressful time in my life, and she made everything so much easier than I expected. I needed to get renters insurance set up, and she walked me through everything in a way that actually made sense without making me feel overwhelmed or taken advantage of.

She was really patient with me, answered all my questions, and just had a very calming and reassuring vibe the whole time. I also never felt pressured, which was nice. You can tell she genuinely cares about helping people.

I’m really grateful I worked with her and would absolutely recommend her to anyone looking for someone knowledgeable, responsive, and easy to trust."
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Monica McCune

March 23, 2026

5  out of  5
rating by Monica McCune
"Very good experience with Amber Dean State Farm office. They get to know you, not just a random agent on the phone when calling another company. I am a new to State Farm but so far, I am impressed."
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Mandi McCutchen

November 8, 2025

5  out of  5
rating by Mandi McCutchen
"Amber is honest, hard-working, and very helpful with all your insurance needs."
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Kristen Marshall

November 8, 2025

5  out of  5
rating by Kristen Marshall
"Amber is a class act! I could not recommend someone more to handle all your insurance needs."
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Caryn Millar

October 24, 2025

1  out of  5
rating by Caryn Millar
"This place is absolutely horrible. Do not go with them. I have been with Statefarm for 24 years and not until I switched to this agency did I have the worst experience of my life. From several policy coverage errors, to getting several calls asking me where my vehicle was after an accident when it’s their tow company was the one that towed my vehicle after the accident, to finding out they had my vehicle vin number wrong and then telling me they weren’t sure if they were going to cover the accident I was in, to now billing issues and taking several months to get my home owners policy corrected. It’s impossible to trust them. Their lack of accountability and unwillingness to put the customer first is not worth it. They don’t even deserve 1 star. Save yourself the time and worry and go with someone else."
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Andrea Gillman

September 26, 2025

5  out of  5
rating by Andrea Gillman
"I got the pleasure to work with State Farm: Amber Dean..Makayla Reinhard is the best she was very very kind walked me through everything and was super patient if you need great insurance please use Amber Dean and talk to Makayla Reinhard.. the best !!!"
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Astrid Canete

September 11, 2025

5  out of  5
rating by Astrid Canete
"Makayla has wonderful customer service."
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Samuel Ferguson

August 29, 2025

5  out of  5
rating by Samuel Ferguson
"I've been a client of Amber Dean's office for over ten years now, and they have always delivered prompt and professional service.

Makayla helped my girlfriend and I bundle our Auto and Renters insurance, and provided exceptional customer service with amazing communication.

I would easily recommend this office for your insurance needs!"
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Cody Blaylock

August 29, 2025

5  out of  5
rating by Cody Blaylock
"Everyone is always very helpful and prompt at answering questions. Also, no less important, everyone I have interacted with is friendly and pleasant to deal with 🥳"
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Janice Gustafson

May 8, 2025

5  out of  5
rating by Janice Gustafson
"Excellent response & service as always."
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John Peterson

April 10, 2025

5  out of  5
rating by John Peterson
"Just a very solid agency. The staff are very helpful."
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MRE Transactions

February 11, 2025

5  out of  5
rating by MRE Transactions
"Sabrina helped me get a lower rate & better coverage! She made the switching process so easy, thanks for lovely, money saving surprise Sabrina!!"
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maria miller

January 28, 2025

5  out of  5
rating by maria miller
"Ask and you shall receive!! I have had no issues with anything with this company they have went above and beyond to make sure all my insurance coverage was taken care of Thank you !!"
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Craig

January 21, 2025

5  out of  5
rating by Craig
"Punctual and extremely pleasant to speak with. She was very friendly."
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Steve Carns

January 10, 2025

5  out of  5
rating by Steve Carns
"I was with Amber Dean for a year and they raised my rates by $240 a year. I asked them why and they told me that it was a state wide thing. I spoke with several other clients and their rates were not going up. I have no tickets or accidents. I called around and got a great deal through Costco. Saving $900 a year. I feel like I was dealing with Comcast. Raise your rates after a year and they hope you won't notice."
We responded:
"Hi, Steve. We’re so glad you took the time to provide us with feedback. We try our best to provide exceptional customer service and if we fall short, we’d love the opportunity to remedy this situation. Please reach out to our office at any time."